Transform Your Running Journey

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Terms of Service

Effective Date: January 1, 2024

1. Acceptance of Terms

By accessing and using TrustFitNation's coaching services, you agree to be bound by these Terms of Service and all applicable laws and regulations.

2. Description of Services

TrustFitNation provides professional running coaching services, including but not limited to personalized training plans, nutrition guidance, virtual coaching sessions, and fitness consultations.

3. User Responsibilities

Users are responsible for providing accurate health information, following safety guidelines, consulting healthcare professionals when appropriate, and maintaining appropriate insurance coverage.

4. Health and Safety Disclaimer

Our coaching services are not medical advice. Users should consult with healthcare professionals before beginning any exercise program, especially if they have pre-existing health conditions.

5. Payment and Refund Policy

Payment terms will be clearly communicated upon service enrollment. We offer a 30-day satisfaction guarantee for new clients with specific conditions outlined in your coaching agreement.

6. Intellectual Property

All training plans, educational content, and proprietary methodologies remain the intellectual property of TrustFitNation and are licensed for personal use only.

7. Limitation of Liability

TrustFitNation's liability is limited to the amount paid for services. We are not liable for injuries, health issues, or consequential damages arising from participation in our programs.

8. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and protect your personal information.

9. Termination

Either party may terminate coaching services with written notice. Refunds for unused services will be provided according to our refund policy.

10. Changes to Terms

We reserve the right to modify these terms with notice. Continued use of our services constitutes acceptance of updated terms.

Contact: For questions about these terms, contact us at [email protected]

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Privacy Policy

Effective Date: January 1, 2024

1. Information We Collect

We collect personal information including name, contact details, health and fitness information, payment information, and usage data from our coaching platform.

2. How We Use Your Information

Your information is used to provide personalized coaching services, communicate with you, process payments, improve our services, and comply with legal obligations.

3. Information Sharing and Disclosure

We do not sell or share your personal information with third parties except as necessary to provide services (payment processors, platform providers) or as required by law.

4. Data Security

We implement industry-standard security measures including encryption, secure servers, access controls, and regular security audits to protect your personal information.

5. Data Retention

We retain your information for as long as necessary to provide services and fulfill legal obligations. You can request data deletion subject to certain exceptions.

6. Your Rights and Choices

You have the right to access, correct, delete, or port your personal data. You can also opt out of marketing communications and request restrictions on processing.

7. Cookies and Tracking

We use cookies and similar technologies to improve user experience, analyze usage patterns, and provide personalized content. You can control cookie settings in your browser.

8. International Data Transfers

Your data may be processed in countries with different privacy laws. We ensure appropriate safeguards are in place for international transfers.

9. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children without appropriate parental consent.

10. Updates to This Policy

We may update this privacy policy periodically. We will notify you of significant changes through email or prominent notice on our website.

Contact: For privacy-related questions, contact our Data Protection Officer at [email protected]

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Cookie Policy

Effective Date: January 1, 2024

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide better user experience and analyze website performance.

2. Types of Cookies We Use

Essential Cookies: Required for basic website functionality, security, and user authentication.

Analytics Cookies: Help us understand how visitors interact with our website to improve user experience.

Functional Cookies: Remember your preferences and provide enhanced features.

Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness.

3. Third-Party Cookies

We may use third-party services like Google Analytics, social media platforms, and payment processors that set their own cookies subject to their privacy policies.

4. Cookie Management

You can control cookie preferences through our consent banner, browser settings, or by contacting us directly. Note that disabling certain cookies may affect website functionality.

5. Browser Controls

Most browsers allow you to view, delete, and block cookies. Refer to your browser's help section for specific instructions on managing cookies.

6. Updates to Cookie Policy

We may update this cookie policy to reflect changes in our practices or applicable laws. Please review this policy periodically.

Contact: For cookie-related questions, contact us at [email protected]

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DMCA Policy

Effective Date: January 1, 2024

1. Copyright Compliance

TrustFitNation respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). We respond promptly to valid copyright infringement notices.

2. Reporting Copyright Infringement

If you believe your copyrighted work has been used without authorization, please provide our DMCA agent with the following information:

• Physical or electronic signature of the copyright owner or authorized representative
• Description of the copyrighted work claimed to be infringed
• Location of the allegedly infringing material on our website
• Your contact information (name, address, telephone number, email address)
• Statement of good faith belief that the use is not authorized
• Statement of accuracy and authority to act on behalf of the copyright owner

3. DMCA Agent Contact Information

Send DMCA notices to our designated agent:

Email: [email protected]
Address: DMCA Agent, TrustFitNation LLC, 425 Commonwealth Avenue, Boston, MA 02215, United States

4. Counter-Notification Process

If you believe your content was removed by mistake or misidentification, you may file a counter-notification with the required statutory elements.

5. Repeat Infringer Policy

We maintain a policy of terminating accounts or access for users who are repeat copyright infringers.

6. False Claims

Please note that making false claims under the DMCA may result in legal liability for damages, including attorney's fees.

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GDPR Compliance Documentation

Effective Date: January 1, 2024

1. Legal Basis for Processing

We process personal data based on the following legal grounds:

• Consent: For marketing communications and optional services
• Contract: To provide coaching services you've requested
• Legitimate Interests: For service improvement and fraud prevention
• Legal Obligation: To comply with applicable laws and regulations

2. Your GDPR Rights

Right of Access: Request copies of your personal data

Right to Rectification: Request correction of inaccurate personal data

Right to Erasure: Request deletion of your personal data

Right to Restrict Processing: Request limitation of processing activities

Right to Data Portability: Request transfer of your data to another service

Right to Object: Object to processing based on legitimate interests

Right to Withdraw Consent: Withdraw consent for consent-based processing

3. Data Protection Measures

We implement technical and organizational measures including:

• Data encryption in transit and at rest
• Access controls and authentication systems
• Regular security assessments and audits
• Staff training on data protection
• Incident response and breach notification procedures

4. International Data Transfers

When transferring data outside the EU, we ensure adequate protection through:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions by the European Commission
• Binding Corporate Rules where applicable

5. Data Retention Periods

We retain personal data for the following periods:

• Client data: Duration of coaching relationship plus 7 years
• Marketing data: Until consent is withdrawn or 3 years of inactivity
• Website analytics: 26 months
• Legal compliance data: As required by applicable laws

6. Data Protection Officer

Our Data Protection Officer can be reached at:

Email: [email protected]
Address: Data Protection Officer, TrustFitNation LLC, 425 Commonwealth Avenue, Boston, MA 02215, United States

7. Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not complied with GDPR requirements.

8. Contact for GDPR Requests

To exercise your GDPR rights or for privacy-related questions, contact us at [email protected] or use our online form.